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Product Details

FAQ:

How to deliver goods quickly when shopping online

The intelligent logistics system of AliExpress e-commerce platform will automatically prioritize and quickly send orders with these two characteristics.

Step 1 : Add camera to favorites or collect

Step 2 : The camera first adds to shopping cart, and then pays for the order in the shopping cart.

Techniques for enlarging video images

    The camera does not support zooming in on video images in portrait mode, but supports zooming in on 2-lenses video images in landscape mode.

    The specific steps are displayed in detail on the product details page. Customers are asked to read the video tutorial on enlarging pictures on the details page to find the answer.

4K 8MP Dual Screens PTZ Outdoor Wifi Camera

① Camera has one year free warranty
② The camera supports the onvif protocol
③ There are 2 lenses, so the icsee app presents 2 screens
④ Support Bluetooth / 2.4G HZ wifi / RJ-45 wired /AP mode connection
⑤ supports full-color mode, infrared mode and double-light alert mode

⑥ After-sales guarantee: 24 hours timely reply

8MP 4MP Version Comparison

8MP camera version:
Means that the single lens is 4MP, so the dual-lens is 4MP+4MP=8MP.

4MP camera version:
Means that the single lens is 2MP, so the dual-lens is 2MP+2MP=4MP.

The Steps to enlarge video screen for wifi camera

① Please switch the video to landscape mode in the icsee app

② Tap the video on the left or right with both hands,

③  It becomes a big screen with a single video screen

④ Then you can zoom with 2 fingers

Main Features:

● 8MP 4MP Resolution Option
● Dual-Lens with Dual Screenes
● AI human detection Alarm
● 20~25 meters Colorful/Black White Night Vision
● Enhanced dual antenna penetration ability
● Pan 270 degree/ Tilt 90 degree
● Two-Way Audio Talk Speak Real Time
● Motion Detection and Alarm Tone Function
● 2.4Ghz WiFi & Bluetooth & Wired Connection three Mode
● AP Hotspot Mode Access
● Waterproof IP66 Use for Outdoor
● TF Card Slot Support Max 128 GB.
● Encryption security cloud storage
● Remotely View via the App iCSee on Smartphone

Package Listing:

1x Dual Lenses Camera
1x User Manual
1x Power Supply (EU / US / AU / UK Optional)
1x Screws Bag
1x Waterproof Lid
Warm tips: the SD Card is optional 🙂You might need such extension cable
This cable is not included , if you need , you could click this image to buy one directly !!!!

Dual Lenses & Dual Screens

Configured with dual lenses, a fixed point monitoring, a tilt monitoring

Double Lenses ,Multiple Views

One camera can monitor two positions, which is equivalent to two cameras, saving you more money

Configuration of double-lens, a fixed -point monitoring, a pan -tilt monitoring dual lens monitoring, to capture more detail of the scene

PTZ Remote Control

Rotates 270° Horizontally and 90° Vertically, You can control it in the ICSEE app directly whenever you want and wherever you are.

Moving Auto tracking

After locking the target, the camera will adjust the pan rotation automatically, Tracking Moving Human and push alerts notifications to your Smartphone.

Ai Human Detect Alert

Quickly finds human targets and immediately sends a notification to your phone, letting you see what happens anywhere. It only detects the human shape

Color Infrared Night Vision

① full-color mode,
② infrared mode
③double-light alert mode
(infrared night vision is displayed when no object moves, and the white light will be turned on to switch to full-color mode after motion is detected).

Real Two Way Audio

Built-in microphone and speaker / Customized new speakers with loud volume; You could talk to anyone nears the camera ( Warn someone to leave your house ).

Three connection modes

① RJ-45 Cable connection
② Wifi connection(2.4G HZ WIFI)
③Bluetooth connection

NVR with Onvif is Compatible with Our Dual Screens Camera

Camera supports ONVIF protocol so that you can connect it to the Third-party NVR which supports ONVIF.

There is a 48V POE Splitter Cable

IEEE802.3af 48V PoE Splitter Cable 15.5W POE Adapter Cable,Active POE Splitter Power supply Module 12V Separator

Voltage change:  Input — 48V POE , Output  — DC 12V 1A to 2A
Our camera supports onvif protocol. To connect to POE NVR, you need to purchase 48V Splitter Cable

If your POE NVR supports the onvif protocol and you want the camera to be compatible with the POE NVR, please purchase this additional 48V PoE Splitter Cable. Click on the picture to purchase it.

Notice:

① If your NVR is not a POE NVR, you do not need to buy this Splitter Cable, just use the camera directly

② For specific 48V PoE Splitter Cable parameter information introduction, please click on the picture below to enter the product link and understand, thank you

How to find the Alexa configuration portal in the icsee app

Smart H.265 Video Compression

Save you 50% of storage space. Provide you with up to 50% excellent bandwidth improvement, faster image transmission speed, and enjoy smoother video playback speed

IP66 Waterproof / Dustproof

The camera case is made of high-quality ABS plastic, which is waterproof, sun-proof and dust-proof. It is suitable for any environment.

SD Card & Cloud Storage

First month cloud storage and Max 128G SD card Record ,data security is more stable .
If you want to keep using Cloud Service, you just need to pay for it , if you don’t need to use , it will stop it automatically when you don’t pay for the fee.

iCSee APP Remote Access

Easy remote access to get what happens when you left home

How to Configure the Camera in the iCSee App

① Download icsee app from Google Mall or other software malls

② There is a reset button at the bottom of the camera. Press and hold the reset button for 10 seconds. When you hear the sound of a successful reset, the camera has been reset successfully.

③ Connect the camera through the 2.4G HZ Wifi network band, follow the 6 steps in the picture to connect, and you can configure it successfully.

How to Configure the Camera in VMS Software

① The username and password of VMS software are both admin

② Find the complete serial number, password and user name in the icsee app and enter it into the VMS software and add it successfully

③ Double-click the serial number to watch online in real time

Shipping

Orders prcessed timely after the payment vrification within 24 hours,We only ship to confirmed order addresses

Warranty

The camera has a one-year warranty. If you have any problems with the camera within one year, please contact the customer service staff of the merchant. We can help you adjust the camera parameters to solve the problem or replace camera parts to ensure the smooth operation of the camera.

Feedback

If you are satisfied with our camera quality, after-sales service attitude, and logistics speed, please remember to give us 5 stars. We will regularly reward old customers for their continued support, thank you

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Evoke Electronics (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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BESDER 8MP PTZ Wifi Camera Outdoor Night Vision Dual Screen Human Detection 4MP Security Protection CCTV Surveillance IP Camera

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