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Product Details

Why you choose us?

1.We got CE Rohs FCC and PSE approved for all products.
2.We are professional supplier for high quality lighting products at factory direct price.
3.Good quality:100% tested in production test one by one before shipping
4.Our products sell well in Europe and America, Latin America, the Middle East, more than 100 countries and regions
5.We have won a good reputation among our customers.
6.In cooperation with us, I can guarantee to provide you with the best quality pre-sales and after-sales services.
7.If there is any quality problems when you receive the product, please feel free to contact our customer service, we will solve the problem within 24 hours.

Product Details

Product model: KS-G500H

Main lamp: Powerful Long Range LED

Lighting distance: More than 1500 meters

Lighting time: 24-72 hours

Focusing mode: telescopic focusing

Material: aluminum alloy

Charging mode: Type-c cable

Waterproof: IPX3

Package list: 1 * flashlight, Type-C cable, 1 * reflective shoulder strap, 4 * 181350A battery

FAQ

1. Are you factory or trade company?

— We are a professional manufacturer of led flashlight, led headlamp, and other lighting product.

2. Can I get an sample to check quality before mass order?

— Yes,you can.Welcome to place sample order to check our quality.I do believe our high quality products will bring more orders for you from your clients!

3. How do you control the products quality?

–We check the products one by one before do the bulk packingWe check the products one by one before do the bulk packing.

4. Any guarantee for your products?

— Our company’s culture is”Quality is our culture!”All of our products with 12 months FREE GUARANTEE,never need to worry about the after-sale service,we will always be here to support your business!

5 Any certifications for your products?

— Our LED lighting products can pass CE,ROHS, PSE,etc certifications,so they can be sold to worldwide safely!

6. How about the delivery time?

— Usually for sample order 1-5 days,for mass order 15-35 days

7.Do you support OEM/ODM service?

— Yes,we do support,we have experienced R&D team,so welcome to place OEM/ODM orders to us.

8 About the payment terms,any convenient and safe way for our buyers?

— We have paypal,alibaba pay,T/T,WU payment terms options,do business with us,your money will be in safe,your business will be in safe!

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Evoke Electronics (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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